Advocacy and the Injured Worker Experience

Employers who have adopted and embraced advocacy early on are becoming increasingly creative in the way they engage employees. Initial results are impressive, yielding improved outcomes. This session at WCI’s 2019 Workers’ Compensation Educational Conference examined the important elements of an employee advocacy approach. Speakers included: Noreen Olson, RN, MN, COHN-S, ARM, Manager, Claims, Risk […]

A Closer Look at Advocacy Program Performance

Prioritizing an individual’s overall health and well-being can improve injured worker satisfaction while lowering litigation rates, medical costs and claim duration. This session at the RIMS 2019 Annual Conference & Exhibition examined potential advantages of this approach and the results from organizations who have successfully implemented such programs. Speakers included: Darin Hampton, Occupational Care and […]

Turning the Churn: A Vision for Workers’ Recovery

Jargon frequently used within workers’ compensation shapes injured employee perceptions, opinions about the system and the care they will likely receive ー eventually impacting the outcomes. At the 2018 National Workers’ Compensation & Disability Conference, Bob Wilson, President and CEO of WorkersCompensation.com, presented his thoughts on how to change this climate by emphasizing function and […]

How Advocacy Impacts Claims Management 

At the 2017 PRIMA Annual Conference a panel discussed how an advocacy approach can impact your claim managment program. The panel was: Dawn Watkins – Director Integrated Disability Management, Los Angeles Unified School District Kevin Confetti – Deputy Chief Risk Officer, University of California Teresa Bartlett – SVP Medical Quality, Sedgwick An advocacy based claims […]

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