Understanding Business Financial Acumen

At the 2018 Workers’ Compensation Institute conference in Orlando, FL, the Alliance of Women in Workers’ Compensation presented a half-day session focused on helping people gain a greater understanding of business financial acumen. The session featured a panel discussion with leaders in the workers’ compensation industry. The panel was: Veronica Cressman – SVP, ESIS Artemis […]

The Importance of Including Essential Job Demands in Job Descriptions

There are several benefits associated with including the essential physical job demands on job descriptions. This session at WCI’s 2018 Workers’ Compensation Educational Conference provided tips to correctly craft essential job demands. The panel included: Carrie Manges, PTA, Regional Work Comp Specialist, CORA Physical Therapy Jaime Sigurdsson, CEAS, Director of Workers’ Compensation, CORA Physical Therapy […]

In Search of Wellness

During this session at the 2018 WCI conference, a panel of experts explore how risk managers can influence employee wellness through the entire life cycle of the claim and in the pre-incident and post-incident stages as well. The panel included: Gregory J. McKenna, Senior Vice President, External Affairs, Gallagher Bassett Services, Inc.(moderator) Brad Reese, Director […]

Exploring the World of Opioid Alternatives

Opioids are associated with many physical, psychological and socially adverse consequences and have reached epidemic proportions in the United States. Despite the danger they pose and lack of literature to support their efficacy in chronic pain, opioids continue to be prescribed frequently to injured workers. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored […]

Social Media Monitoring Software for Claims Investigation

Thanks to technology, the investigative community is experiencing a renaissance period. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored social media monitoring software and its positive impact on claim outcomes. The panel included: Steve Cassell, President & CEO, Command Investigations Andrew Olwert, President, Next Level Administrators David Shoaff, Manager, Claims, Red Lobster Steve […]

Time to Talk Tech

New technologies are reshaping the world in which we live, and advancements are accelerating faster than at any other time in our history. Further, this trend is expected to continue. From expanded data-mining capabilities, to the use of telemedicine for treatment, to expanded communication channels, technology is changing the way that organizations protect and care […]

How to Generate Value in Your Risk Management Program

Defining the value of risk management is something risk managers are faced with on nearly a daily basis. Whether it’s characterized as pure savings, cost avoidance, brand protection, or creating a better framework for more informed strategic decision-making, value means something different to everyone, but is essential to a successful risk management program. During this […]

California Drug Formulary Performance Results

After several years of research, debate and planning, the Pharmaceutical Drug Formulary went live in the California workers’ compensation system on January 1, 2018. At WCI’s 2018 Workers’ Compensation Educational Conference, California Workers’ Compensation Institute (CWCI) President, Alex Swedlow, presented the consequences of adoption that other states might consider in developing their own formulary. The […]

Winning Strategies for Workers’ Compensation Risk Management

This session at WCI’s 2018 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of National Underwriter’s 2018 Excellence in Workers’ Compensation Risk Management Award. Dallas Independent School District (Dallas ISD) Tawana Kennedy, Workers’ Compensation Manager Dallas ISD’s workers compensation claims in 2003 totaled $11.5 million. They changed their approach, resulting in claims […]


Life is about choices. Choices in our personal life – what to eat for breakfast, what color shoes to wear with this dress, or how to speak to a child about a challenge they are confronting. We have choices every day at work – what call to return next, how to tell that client no, […]

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