InsurTech Artificial Intelligence: New Technology Impacting Claims World

Session presented by: Jeffrey Austin White – Senior Vice President, Workers’ Compensation – Gallagher Bassett The pace of change in claims and risk management persists at an ever-increasing rate with disruption driven by InsurTech entities and the advanced technologies they are providing insurance operations. This session at the 2018 National Workers’ Compensation and Disability Conference […]

Diversity’s Impact on Claims Handling

Today’s workforce is more diverse than ever. Diversity can impact why claims are filed, how they are managed and, possibly, the end result. Meanwhile, diversity, inclusion and unconscious bias play roles before an injury, during claim management and can drive trial outcomes and resolution. In this session at the 2018 National Workers’ Compensation & Disability […]

Minimizing Lost Time: Defining Key Stakeholder Roles and Interaction

It is not the accident severity or the injured body part that always determines the length of time an injured worker spends away from work. It is how the injury is managed by the patient, doctor, employer and claims administrator. This session at the 2018 National Workers’ Compensation & Disability Conference highlighted strategies for defining […]

Social Media Monitoring Software for Claims Investigation

Thanks to technology, the investigative community is experiencing a renaissance period. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored social media monitoring software and its positive impact on claim outcomes. The panel included: Steve Cassell, President & CEO, Command Investigations Andrew Olwert, President, Next Level Administrators David Shoaff, Manager, Claims, Red Lobster Steve […]

Telerehab: The Future is Here and Now

Telerehab has become an exceedingly-popular method for occupational and physical therapy treatment options. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored the evolution of telerehab, including benefits and limitations The panel included: Michelle Despres, PT, CEAS II, Vice President, National Product Leader, One Call Aideen Turner, MPT, Cert. MDT, CEAS, CEO, Virtual Physical […]

The Benefits of Telehealth in Workers’ Compensation Care

Through the evolution of telehealth, workers’ compensation medical providers are using breakthrough technology to conduct remote medical examinations that can now closely replicate an in-office visit. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored telehealth’s impact on the workers’ compensation system. The panel included: Arlene Guzik, DNP, ARNP-BC, Director of Occupational Medicine, BayCare […]

Cyber Claims & Losses Update

Understanding current cyber claim trends can be extremely helpful in assessing the cyber risk of a potential policyholder. This session at the 2018 NetDiligence® Cyber Risk Summit explored results from the most recent NetDiligence® Cyber Claims Study and the Verizon Data Breach Incident Response Report. Speakers included: John Mullen, Partner, Mullen Coughlin Beth Diamond, Head […]

Marijuana and Opioids in Workers’ Compensation

At the 2018 NCCI Annual Issues Symposium, David Deitz, MD, and Raji Chadarevian from NCCI discussed the use of medical marijuana and opioids in workers’ compensation. The number of claims that included the use of opioid medications in workers’ compensation decreased 12% from 2014 to 2015 and 8% in from 2015 to 2016. Overall, opioid […]

Workers’ Compensation Mega Losses

At the 2018 NCCI Annual Issues Symposium, Michael Choo and Scott Goll from Paradigm Outcomes discussed trends in mega losses (defined as claims with total incurred greater than $1 million). The types of claims Paradigm sees are catastrophic injuries, including spinal cord, brain injuries, multiple amputations and severe burns. They receive over 1,000 claims per […]

The Sky Fell: Strategies to Manage the Catastrophic Claim

You wake up to news of a catastrophe: mass injuries and property damage. The claimants, reporters and lawsuits will soon follow. What do you do next? At the RIMS 2018 Annual Conference, a panel of experts discuss the strategy to manage the catastrophic claims. The panel included Larry Reback, Managing Principal, Integro Insurance Brokers and […]

Safety National is a proud sponsor of Kids’ Chance of America, a charity that provides need-based educational opportunities and scholarships for the children of workers seriously injured or killed on the job.


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