The Drones Have It – Flying Your Way into Workers’ Compensation

As risk management evolves with technology, one of the new ways to reduce risk and injury is through drone use. This session at the 2020 CLM Workers’ Compensation and Retail, Restaurant and Hospitality Conference explored how drones are affecting scene investigation, accident reconstruction, surveillance, monitoring disabilities, claims settlements and exposure reduction. Speakers included: Alicia DePalma, […]

Is It a Bot World? Can Digitized Claims Replace Human Touch?

Technology continues to evolve and many parts of our jobs are going digital. This includes solutions for third party administrators and claims managers. In this session at the 2020 CLM Workers’ Compensation and Retail, Restaurant & Hospitality Conference, panelists discussed the need for human contact with the claims professional and their skill for handling claims […]

Social Determinants of Health in Workers’ Comp Claims

Socioeconomic status like age or housing, personal factors including finances and transportation, physical demands of employment and access to appropriate healthcare are all factors that can affect an injured worker’s recovery and potential return to work. In this session at the 2020 CLM Workers’ Compensation and Retail, Restaurant & Hospitality Conference, panelists discussed the importance […]

Survivor – Workers’ Compensation Edition

From pre-placement physicals, to safety and wellness plans, to employee and management education, strategies for realistic claims management can allow for favorable resolution and even immunity from litigation. In this session at the 2020 CLM Workers’ Compensation and Retail, Restaurant & Hospitality Conference, panelists discussed how employers can survive and thrive in the workers’ compensation […]

Age of Technology – Managing Workers Compensation Claims and Litigation Today

Technology has become ingrained in our daily lives, both at home and work. The workers’ compensation claims management process can benefit from the advent of wearable devices and social media, but careful consideration should be given to issues and perspectives of the employer, administrator, insurer and injured worker. In this session at the 2020 CLM […]

The Casualty Claims Environment in 2020 – Pandemic and All

With new generations entering the workforce and technology offering new data and resources, claims management has certainly evolved over the years. In contrast, antiquated administrative processes and outdated claims handling objectives remain prominent. In this session at the WSIA 2020 Annual Conference, Max Koonce, Chief Claims Officer of Casualty at Sedgwick, offered insight into the […]

The Advocacy Approach to Workers’ Compensation Claims

Workers’ compensation claims are too often adversarial, leading to unnecessary litigation and increased costs. The advocacy approach to workers’ compensation claims handling focuses on enhancing the injured worker’s experience, which in turn can have a tremendous impact on the success of employers’ program results. At the PARMA 46th Conference and Expo, this live “Out Front […]

Risk Management Topics of Interest for 2019 and Beyond

Risk management is continuing to expand. The discipline is rapidly embracing areas that would have clearly belonged elsewhere in the past. This session at WCI’s 2019 Workers’ Compensation Educational Conference discussed current disruptors and future outlook. Speakers included: Marc Salm, Vice President, Risk Management, Publix Super Markets, Inc. Peter G. Keating, Jr., CRM, Claims Manager, […]

Managing Conflict Inherent In A Workers’ Compensation Claim

The end goal of every workers’ compensation claim is to get the injured worker back to work as quickly and cost-effectively as possible. Even with the best intentions, misalignment between parties is common. In this session at WCI’s 2019 Educational Conference, panelists explored creative methods to build stronger alignment between stakeholders. Moderator: Jim Robert – […]

Advocacy and the Injured Worker Experience

Employers who have adopted and embraced advocacy early on are becoming increasingly creative in the way they engage employees. Initial results are impressive, yielding improved outcomes. This session at WCI’s 2019 Workers’ Compensation Educational Conference examined the important elements of an employee advocacy approach. Speakers included: Noreen Olson, RN, MN, COHN-S, ARM, Manager, Claims, Risk […]

Safety National is a proud sponsor of Kids’ Chance of America, a charity that provides need-based educational opportunities and scholarships for the children of workers seriously injured or killed on the job.


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