Age of Technology – Managing Workers Compensation Claims and Litigation Today

Technology has become ingrained in our daily lives, both at home and work. The workers’ compensation claims management process can benefit from the advent of wearable devices and social media, but careful consideration should be given to issues and perspectives of the employer, administrator, insurer and injured worker. In this session at the 2020 CLM […]

The Casualty Claims Environment in 2020 – Pandemic and All

With new generations entering the workforce and technology offering new data and resources, claims management has certainly evolved over the years. In contrast, antiquated administrative processes and outdated claims handling objectives remain prominent. In this session at the WSIA 2020 Annual Conference, Max Koonce, Chief Claims Officer of Casualty at Sedgwick, offered insight into the […]

The Advocacy Approach to Workers’ Compensation Claims

Workers’ compensation claims are too often adversarial, leading to unnecessary litigation and increased costs. The advocacy approach to workers’ compensation claims handling focuses on enhancing the injured worker’s experience, which in turn can have a tremendous impact on the success of employers’ program results. At the PARMA 46th Conference and Expo, this live “Out Front […]

Risk Management Topics of Interest for 2019 and Beyond

Risk management is continuing to expand. The discipline is rapidly embracing areas that would have clearly belonged elsewhere in the past. This session at WCI’s 2019 Workers’ Compensation Educational Conference discussed current disruptors and future outlook. Speakers included: Marc Salm, Vice President, Risk Management, Publix Super Markets, Inc. Peter G. Keating, Jr., CRM, Claims Manager, […]

Managing Conflict Inherent In A Workers’ Compensation Claim

The end goal of every workers’ compensation claim is to get the injured worker back to work as quickly and cost-effectively as possible. Even with the best intentions, misalignment between parties is common. In this session at WCI’s 2019 Educational Conference, panelists explored creative methods to build stronger alignment between stakeholders. Moderator: Jim Robert – […]

Advocacy and the Injured Worker Experience

Employers who have adopted and embraced advocacy early on are becoming increasingly creative in the way they engage employees. Initial results are impressive, yielding improved outcomes. This session at WCI’s 2019 Workers’ Compensation Educational Conference examined the important elements of an employee advocacy approach. Speakers included: Noreen Olson, RN, MN, COHN-S, ARM, Manager, Claims, Risk […]

What Do Injured Workers Really Think About Workers’ Compensation?

The Workers’ Compensation Research Institute (WCRI) conducted interviews with injured workers over the past four years to help understand how they navigate workers’ compensation systems. This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted the results and provided insights into areas of opportunity as a result. Speakers included: Michele Adams, Vice President of Risk […]

Catastrophic Claims Management: From Injury Through Settlement

It’s the call no employer wants to get – your employee has been injured. How do you handle that call and everything that comes after? In this session at WCI’s 2019 Educational Conference, panelists explore best practices for handling catastrophic injuries. Moderator: H. George Kagan – Attorney at H. George Kagan, PA Panel: Jodi Loud […]

Winning Strategies for Workers’ Compensation Risk Management

This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of National Underwriter’s 2019 Excellence in Workers’ Compensation Risk Management Award. Fred Matthews, Senior Manager of Safety, DHL Express DHL Express believes that they have a balanced workers’ compensation program. They have worked to strengthen post-offer physical assessments, they […]

Workers’ Compensation Care Delivery – Thinking Out Of The Box

A strategic approach is essential for employers who want to ensure the health and safety of their workforce. This includes both traditional and non-traditional models of healthcare delivery. This session at WCI’s 2019 Workers’ Compensation Educational Conference explored best practices for addressing workers’ compensation injuries. Moderator: Arlene Guzik – Director of Occupational Medicine at BayCare […]

Safety National is a proud sponsor of Kids’ Chance of America, a charity that provides need-based educational opportunities and scholarships for the children of workers seriously injured or killed on the job.


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