What Do Injured Workers Really Think About Workers’ Compensation?

The Workers’ Compensation Research Institute (WCRI) conducted interviews with injured workers over the past four years to help understand how they navigate workers’ compensation systems. This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted the results and provided insights into areas of opportunity as a result. Speakers included: Michele Adams, Vice President of Risk […]

Catastrophic Claims Management: From Injury Through Settlement

It’s the call no employer wants to get – your employee has been injured. How do you handle that call and everything that comes after? In this session at WCI’s 2019 Educational Conference, panelists explore best practices for handling catastrophic injuries. Moderator: H. George Kagan – Attorney at H. George Kagan, PA Panel: Jodi Loud […]

Winning Strategies for Workers’ Compensation Risk Management

This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of National Underwriter’s 2019 Excellence in Workers’ Compensation Risk Management Award. Fred Matthews, Senior Manager of Safety, DHL Express DHL Express believes that they have a balanced workers’ compensation program. They have worked to strengthen post-offer physical assessments, they […]

Workers’ Compensation Care Delivery – Thinking Out Of The Box

A strategic approach is essential for employers who want to ensure the health and safety of their workforce. This includes both traditional and non-traditional models of healthcare delivery. This session at WCI’s 2019 Workers’ Compensation Educational Conference explored best practices for addressing workers’ compensation injuries. Moderator: Arlene Guzik – Director of Occupational Medicine at BayCare […]

Riding The Telemedicine Train: Integrating Clinical Solution Tracks For Optimum Outcomes

Telehealth might be the wave of the future, but it is important not to lose the personal human factor of care for injured workers. In this session at WCI’s 2019 Workers’ Compensation Educational Conference, panelists discussed how to utilize a variety of clinical solutions to optimize diagnosis and treatment for patients. Moderator: Patricia Hettinger – […]

Claims Management: The Largest Component of Total Cost of Risk

Total cost of risk (TCOR) is a term that represents the sum of all aspects of an organization’s operations that relate to risk. Unlike insurance premiums, which you may not have much control over, the indirect costs related to claims is an area where you can influence cost minimizing. This session at the RIMS 2019 […]

Settlement and Closure of Safety Officer Claims

All too often, public agency loss runs contain a high number of unresolved claims or future medical claims where sworn officers will not consider settlement. It is a phenomenon that every agency grapples with and no one seems to have the solution. This session at the PARMA 2019 Annual Risk Management Conference investigated why this […]

InsurTech Artificial Intelligence: New Technology Impacting Claims World

Session presented by: Jeffrey Austin White – Senior Vice President, Workers’ Compensation – Gallagher Bassett The pace of change in claims and risk management persists at an ever-increasing rate with disruption driven by InsurTech entities and the advanced technologies they are providing insurance operations. This session at the 2018 National Workers’ Compensation and Disability Conference […]

Diversity’s Impact on Claims Handling

Today’s workforce is more diverse than ever. Diversity can impact why claims are filed, how they are managed and, possibly, the end result. Meanwhile, diversity, inclusion and unconscious bias play roles before an injury, during claim management and can drive trial outcomes and resolution. In this session at the 2018 National Workers’ Compensation & Disability […]

Minimizing Lost Time: Defining Key Stakeholder Roles and Interaction

It is not the accident severity or the injured body part that always determines the length of time an injured worker spends away from work. It is how the injury is managed by the patient, doctor, employer and claims administrator. This session at the 2018 National Workers’ Compensation & Disability Conference highlighted strategies for defining […]

Safety National is a proud sponsor of Kids’ Chance of America, a charity that provides need-based educational opportunities and scholarships for the children of workers seriously injured or killed on the job.


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