A strategic approach is essential for employers who want to ensure the health and safety of their workforce. This includes both traditional and non-traditional models of healthcare delivery. This session at WCI’s 2019 Workers’ Compensation Educational Conference explored best practices for addressing workers’ compensation injuries. Moderator: Arlene Guzik – Director of Occupational Medicine at BayCare […]

Telehealth might be the wave of the future, but it is important not to lose the personal human factor of care for injured workers. In this session at WCI’s 2019 Workers’ Compensation Educational Conference, panelists discussed how to utilize a variety of clinical solutions to optimize diagnosis and treatment for patients. Moderator: Patricia Hettinger – […]

Total cost of risk (TCOR) is a term that represents the sum of all aspects of an organization’s operations that relate to risk. Unlike insurance premiums, which you may not have much control over, the indirect costs related to claims is an area where you can influence cost minimizing. This session at the RIMS 2019 […]

All too often, public agency loss runs contain a high number of unresolved claims or future medical claims where sworn officers will not consider settlement. It is a phenomenon that every agency grapples with and no one seems to have the solution. This session at the PARMA 2019 Annual Risk Management Conference investigated why this […]

Session presented by: Jeffrey Austin White – Senior Vice President, Workers’ Compensation – Gallagher Bassett The pace of change in claims and risk management persists at an ever-increasing rate with disruption driven by InsurTech entities and the advanced technologies they are providing insurance operations. This session at the 2018 National Workers’ Compensation and Disability Conference […]

Today’s workforce is more diverse than ever. Diversity can impact why claims are filed, how they are managed and, possibly, the end result. Meanwhile, diversity, inclusion and unconscious bias play roles before an injury, during claim management and can drive trial outcomes and resolution. In this session at the 2018 National Workers’ Compensation & Disability […]

It is not the accident severity or the injured body part that always determines the length of time an injured worker spends away from work. It is how the injury is managed by the patient, doctor, employer and claims administrator. This session at the 2018 National Workers’ Compensation & Disability Conference highlighted strategies for defining […]

Thanks to technology, the investigative community is experiencing a renaissance period. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored social media monitoring software and its positive impact on claim outcomes. The panel included: Steve Cassell, President & CEO, Command Investigations Andrew Olwert, President, Next Level Administrators David Shoaff, Manager, Claims, Red Lobster Steve […]

Telerehab has become an exceedingly-popular method for occupational and physical therapy treatment options. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored the evolution of telerehab, including benefits and limitations The panel included: Michelle Despres, PT, CEAS II, Vice President, National Product Leader, One Call Aideen Turner, MPT, Cert. MDT, CEAS, CEO, Virtual Physical […]

Through the evolution of telehealth, workers’ compensation medical providers are using breakthrough technology to conduct remote medical examinations that can now closely replicate an in-office visit. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored telehealth’s impact on the workers’ compensation system. The panel included: Arlene Guzik, DNP, ARNP-BC, Director of Occupational Medicine, BayCare […]