Social Barriers to an Injured Worker’s Recovery

We know that health is determined by more than just access to quality medical care. Social factors such as poverty, housing, and education can significantly impact health outcomes. These factors are known as the social determinants of health (SDOH). At the 2022 WCR Conference, a group of panelists discussed these social barriers to recovery and […]

Creating a Gold Star Return-to-Work Program

How do you train managers on return to work and applying light duty restrictions? How do you know you’re selecting the right vendors and physicians? At the 2022 Workers’ Compensation Institute Conference in Orlando, an interactive session including audience members and an expert panel share the highs and lows of their return-to-work programs. Speakers included: […]

Candid Conversations

At the 2021 WCI Conference in Orlando, Scott Westman, Sr. Vice President Casualty Operations at Sedgwick and Steve Figliuolo, Enterprise Risk Management at Chick-fil-A, Inc., discussed how they approach workers’ compensation claims. Advocacy Approach Chick-fil-A tries to take the same customer service approach with their claims handling that they do with the customers in their stores. […]

Risk Managers Discuss Their Strategies in Producing Quality Claims Outcomes

What are the most important focuses for workers’ compensation programs that lead to quality claims outcomes and what are the claims strategies and initiatives that best drive results? At the 2021 Workers’ Compensation Institute Conference in Orlando, a a panel of risk managers share what has worked well for them, and how they drive those […]

Latest Trends in Worker Demographics

In this session at NCCI’s AIS Virtual Conference, Barry Lipton, FCAS, MAAA, Practice Leader and Senior Actuary, reviewed new and updated NCCI research on worker demographics and their potential impact to workers’ compensation. The Aging Workforce and Its Implications By 2028, nearly 10 percent of the workforce will be made up of those ages 65 […]

The Five Pillars of Wellbeing: Helping Injured Workers Back to Total Wellbeing

A panel of experts explores the five pillars that support wellbeing during this session at the 2018 WCI conference. This includes social wellbeing, community wellbeing, financial wellbeing, career wellbeing, and physical wellbeing. The panel included: Cari I. Miller, Director and Counsel, Gallagher Bassett Services, Inc. (moderator) Kirstin Horan, PhD, Department of Psychology, College of Sciences, […]

Improving Claims/Medical Communication Through the IME Process

In this session at the 2018 WCI conference, Dr. Repp moderated a discussion among leading IME physicians and from the claims/legal side of the industry about the appropriate techniques, correspondence skills, and medical skills necessary to obtain the most effective IME. The panel included: Cori Repp, MD, Florida Director of Medical Operations,Concentra (moderator) Jorge Trujillo, […]

Safety National is a proud sponsor of Kids’ Chance of America, a charity that provides need-based educational opportunities and scholarships for the children of workers seriously injured or killed on the job.


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