Are you using the benefits provided by your insurance partners to their maximum benefit? Are you familiar with available training resources? Are your loss runs customized to fit the goals of your organization? Between the analytical capabilities of your TPA, the on-site training and specialized services of your excess carrier, and the business management insight […]

At the 2023 SAWCA Annual Convention, a panel addressed issues specific to the workers’ compensation carriers who provide coverage for many employers across the nation. This panel included: Carey Armistead – Sompo International Patrick Hiles – Safety National Max Koonce – Sedgwick Moderator: Tom Glasson – AIG Impeding Processes and Procedures Regulators need to ensure […]

What is the smartest way to improve the claims process? At the 2022 WCR Conference, a panel of experts provided 60 practical tips and strategies in 60 minutes that can be used to ensure your workers’ compensation claims stay on the right track. Speakers included: Moderator, Stuart D. Colburn, Esq. Downs Standford P.C. Panelists: Edward […]

The last few years have been major challenges for risk managers. Besides COVID-19, risk managers have had to face dramatic changes in business demands, supply chain and economic disruptions, the Great Resignation, court shutdowns, “yo-yoing” workers’ compensation costs, hard insurance markets, work-from-home and return-to-the-workplace issues. Some companies got bigger by growth or acquisition, some went […]

Establishing Client Service Instructions (CSI), written in cooperation with your workers’ compensation claim partners, that reflect the core values of your organization provide a formal communication tool that sets expectations to all invested parties. This 2017 National Workers’ Compensation and Disability Conference session, presented by Ronda Ostrander – Director, Associate, and Occupational Health and Wellness […]

This session at the 2017 National Workers’ Compensation & Disability Conference offered a behind-the-scenes look at how to build a relationship with third-party administrators (TPA) that drives claims results. Speakers included: Caroline Burhenne, Regional Client Service Manager, PMA Companies Caryl Russo, Senior Vice President Corporate Care, RWJBarnabas Health To create an effective partnership, both employer […]

At the 2016 Advisen Casualty Insights Conference, a panel discussed the changing role of Third Party Administrators (TPAs) due to new tools and methods of doing business. The panel was: Debbie Rogers – Senior Vice President, Global Risk Management – Aramark (moderator) Matt Merna – President – Chubb Global Casualty Dave North – President and […]

This panel at the 2015 California Workers’ Compensation & Risk Conference shared a fresh approach for how employers can properly select and establish a winning long-term relationship with their third-party administrator (TPA). Panelists included Kurt Leisure, Vice President, Risk Services at The Cheesecake Factory Incorporated, and Katrina Zitnik, Senior Vice President at Sedgwick. The historical […]