This collaborative session presented by Sarah Perry, ARM-P (Risk Manager, City of Columbia, MO) and Kathy Peeling, CPCU, ARM-P (Assistant Director for Risk Managment, University of Maryland) at the 2019 PRIMA Annual Conference engaged the audience in a discussion on high-frequency claimants. Kathy led the group through identifying why frequent claims happen to a few […]

Prioritizing an individual’s overall health and well-being can improve injured worker satisfaction while lowering litigation rates, medical costs and claim duration. This session at the RIMS 2019 Annual Conference & Exhibition examined potential advantages of this approach and the results from organizations who have successfully implemented such programs. Speakers included: Darin Hampton, Occupational Care and […]

Closing long-tail claims greatly reduces immediate costs, decreases reserve requirements and diminishes collateral needs, however, not all of these claims are ripe for closing. Mitigating the impact of long-tail claims requires sound strategies for uncovering opportunities to close them when possible and properly managing them when case facts do not support their closure. In this […]

This session at WCI’s 2018 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of National Underwriter’s 2018 Excellence in Workers’ Compensation Risk Management Award. Dallas Independent School District (Dallas ISD) Tawana Kennedy, Workers’ Compensation Manager Dallas ISD’s workers compensation claims in 2003 totaled $11.5 million. They changed their approach, resulting in claims […]

Comorbid conditions are complicating injured worker recovery. This session at the 2017 National Workers’ Compensation & Disability Conference outlined the scope of comorbidity challenges facing employers and strategies to combat them. Speakers included: Eric Patten, Senior Director of Clinical, One Call Care Management Richard Graham, Director Workers’ Compensation, SEPTA Obesity, diabetes, high blood pressure, heart […]

Startling statistics, trends and illustrations reveal an undeniable prescription drug problem in the United States. This session at WCI’s 2016 Workers’ Compensation Educational Conference focused on chronic pain management, including alternative and advanced treatment methods being used to alleviate pain and restore quality of life among those who have become ill or have been injured […]

Claims management is a data-driven business. In this session at WCI’s 2016 Workers’ Compensation Educational Conference, panelists highlighted the outlook related to data for managing workers’ compensation programs. Speakers included: – Scott Rogers, Executive Vice-President, Operations, Sedgwick – Dr. Adam Seidner, National Medical Director, Travelers – Cliff Belliveau, Vice President, Business Intelligence, myMatrixx Insurance carriers, […]

This session at the PRIMA 2016 Annual Conference featured a panel of public entity risk managers discussing their biggest workers’ compensation challenges and how they are overcoming them. Presenters included: Mark Walls, Safety National Kimberly George, Sedgwick Claims Management Services, Inc. Marilyn Rivers, CPCU, ARM, AIC, City Saratoga Springs, NY Dan Hurley, CSP, ARM-P, MS, […]