Risk Management Topics of Interest for 2019 and Beyond
Risk management is continuing to expand. The discipline is rapidly embracing areas that would have clearly belonged elsewhere in the past. This session at WCI’s 2019 Workers’ Compensation Educational Conference discussed current disruptors and future outlook. Speakers included: Marc Salm, Vice President, Risk Management, Publix Super Markets, Inc. Peter G. Keating, Jr., CRM, Claims Manager, […]
Managing Conflict Inherent In A Workers’ Compensation Claim
The end goal of every workers’ compensation claim is to get the injured worker back to work as quickly and cost-effectively as possible. Even with the best intentions, misalignment between parties is common. In this session at WCI’s 2019 Educational Conference, panelists explored creative methods to build stronger alignment between stakeholders. Moderator: Jim Robert – […]
Avoiding Pitfalls in Medicare Secondary Payer Compliance
At the 2019 WCI Conference, a session discussed how to avoid common pitfalls of the Medicare Secondary Payer Compliance (MSP) process. The speakers were: Heather Sanderson – Chief Legal Officer, Franco Signor LLc Rose Arellano – Director of Healthcare Billing & Recoveries, Performant Corp (current CMS contractor) Cliff Connor – VP Medicare Compliance, Gallagher Bassett […]
Customized Early Symptom Intervention Programs – Do They Work?
Early Symptom Intervention (ESI) programs can improve the overall well-being and productivity of workers. However, many employers face challenges when implementing these programs. In this session at WCI’s 2019 Educational conference, panelists discuss how they have developed and maintained successful ESI programs and share statistics on their return on investment. Moderator: Robyn Lewis – Regional […]
Advocacy and the Injured Worker Experience
Employers who have adopted and embraced advocacy early on are becoming increasingly creative in the way they engage employees. Initial results are impressive, yielding improved outcomes. This session at WCI’s 2019 Workers’ Compensation Educational Conference examined the important elements of an employee advocacy approach. Speakers included: Noreen Olson, RN, MN, COHN-S, ARM, Manager, Claims, Risk […]
The Future of Risk Management
Whether it is black swans, emerging risks, artificial intelligence, the global economy, demographic shifts, or any number of other issues, the future of risk management is evolving and regularly being reassessed and forecasted. This session at WCI’s 2019 Workers’ Compensation Educational Conference explored the issues that are impacting the risk discipline and set the stage […]
Patient-Centric Healthcare: Is It Really Possible In Workers’ Compensation?
Patient-centered care is much more than just patient satisfaction. It can drive better outcomes in the workers’ compensation industry. In this session at WCI’s 2019 Educational Conference, panelists explored how payers, employers and providers can utilize practical strategies to leverage this trend in today’s complex healthcare environment. Moderator: Mary O’ Donoghue – Chief Clinical Officer […]
What Do Injured Workers Really Think About Workers’ Compensation?
The Workers’ Compensation Research Institute (WCRI) conducted interviews with injured workers over the past four years to help understand how they navigate workers’ compensation systems. This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted the results and provided insights into areas of opportunity as a result. Speakers included: Michele Adams, Vice President of Risk […]
Managing Pain Through the Power of Technology
Use of telehealth is expected to grow by 15 percent in 2020. With so many new adopters, it is worth exploring the possibility that this technology could help decrease the use of opioids by injured workers. In this session at WCI’s 2019 Educational Conference, panelists discussed the physical and biopsychosocial components of pain and how […]
Catastrophic Claims Management: From Injury Through Settlement
It’s the call no employer wants to get – your employee has been injured. How do you handle that call and everything that comes after? In this session at WCI’s 2019 Educational Conference, panelists explore best practices for handling catastrophic injuries. Moderator: H. George Kagan – Attorney at H. George Kagan, PA Panel: Jodi Loud […]