Claims Executive Panel

At the 2017 America’s Claims Event a panel of senior claims executives talked about their insights on where claims are now and how they will evolve in the future. The panel was: Eric Brandt – Managing Director and Chief Claims Officer, Esurance (Moderator) Paul Strohfus – Vice President Claims Legal Services, WR Berkley Corporation John […]

Emerging Claims Litigation Trends

At the 2017 America’s Claims event, a panel discussed emerging trends in claims litigation on certain issues. The panel members were all representatives of Your House Counsel: Timothy Crawley – Partner, Anderson Crawley & Burke PLCC Edward Bacon – Partner, Bacon Thornton & Palmer LLP Deana Dagner – Partner, Dagner Schulter Mitzner Weber LLC Paul […]

Liability Exposures of 3D Printing

At the 2017 America’s Claims Event a session discussed liability exposures from 3D printing. The speaker was Christopher Iliff, Senior Vice President with Swiss Re. 3D printing has the potential to revolutionize the manufacturing industry. It is different from other manufacturing processes in that it is additive vs subtractive. In other words, something is created […]

Rise of Cyber Claims

At the 2017 America’s Claims Event, a panel discussed the threat about cyber attacks and data breaches. The panel was: Jennifer Coughlin – Partner, Muller Coughlin Danielle Roth – Team Leader Cyber, XL Catlin Atari Soni – Senior Vice President Cyber Claims Advocacy Leader, Marsh USA Inc Cyber policies are different from other coverage in […]

Improving Auto Claims With Analytics

At the 2017 America’s Claims Event a session discussed how auto carriers can improve efficiency by integrating data and analytics into the life of a claim. The speaker was Frank Cesario, Director of Claims with LexisNexis Risk Solutions. Despite increases in satisfaction scores, claims processing continues to be the lowest performing area in the insurance […]

Technology Advancements in Claims Handling

At the 2017 America’s Claims Event, a session discussed how technology advancements are enhancing customer service and claims handling. The speaker was Jeff Saye, Global Practice Leader for P&C Insurance Claims with Genpact. Claims organizations are challenged with balancing three competing priorities: Loss Accuracy Expense Control Customer Satisfaction Emerging technologies and big data are enabling […]

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