Claims Executive Panel

At the 2017 America’s Claims Event a panel of senior claims executives talked about their insights on where claims are now and how they will evolve in the future. The panel was: Eric Brandt – Managing Director and Chief Claims Officer, Esurance (Moderator) Paul Strohfus – Vice President Claims Legal Services, WR Berkley Corporation John […]

Rise of Cyber Claims

At the 2017 America’s Claims Event, a panel discussed the threat about cyber attacks and data breaches. The panel was: Jennifer Coughlin – Partner, Muller Coughlin Danielle Roth – Team Leader Cyber, XL Catlin Atari Soni – Senior Vice President Cyber Claims Advocacy Leader, Marsh USA Inc Cyber policies are different from other coverage in […]

Technology Advancements in Claims Handling

At the 2017 America’s Claims Event, a session discussed how technology advancements are enhancing customer service and claims handling. The speaker was Jeff Saye, Global Practice Leader for P&C Insurance Claims with Genpact. Claims organizations are challenged with balancing three competing priorities: Loss Accuracy Expense Control Customer Satisfaction Emerging technologies and big data are enabling […]

Insurance Industry Challenges: View from Industry Associations

At the 2017 NCCI Annual Issues Symposium, a panel of representatives from industry associations discussed a variety of topics impacting their members. The panel included: Roberto Ceniceros – Senior Editor, Risk & Insurance Magazine Charles Chamness – President and CEO, National Association of Mutual Insurance Companies (NAMIC) Sean Keveligan – CEO, Insurance Information Institute (III) […]

Lessons Learned from Retiring Insurance Executives

At the 2016 PCI Annual Meeting, a panel of retiring insurance executives discussed lessons learned over their careers. The panel included: Marguerite Tortorello – moderator Terrance Cavanaugh – President and CEO – Erie Insurance Group Kenneth Ciak – Vice Chairman – Ameriprise Auto and Home Insurance Tad Montross – Retired CEO – Gen Re J. […]


Global Reinsurance Panel

At the 2016 PCI Annual Meeting, a panel discussed the current state of the reinsurance marketplace, emerging risks in the U.S. and around the world, and how these issues could impact the marketplace. The panel included: Andrew Marcell – Global Head of Strategy – AON Benfield (moderator) James Bradshaw – CEO – Willis Re North […]

Global  Market Outlook

At the 2016 PCI Annual Meeting, Prem Watsa, CEO of Fairfax Financial Holdings, talked about the state of the global marketplace. The last fifteen years (2000-2015) has been the second slowest economic growth rate in the United States – going back to when this was first measured in the late 1700. During this same time, […]

Digital Transformation

At the 2016 Lockton Complex Risk Symposium, Fredi Lienhardt from Swiss Re gave an overview of current innovative trends in digital transformation. Internet of Things  The Internet of Things (IoT) is transforming life as we know it. This includes any of a wide variety of wearables and sensors on devices we use every day. Examples […]


Philly I-Day Executive Panel

Philly I-Day 2016 kicked off with an executive panel discussing a variety of issues facing the insurance industry. The panel was: Donald Aspinall – VP Global Risk Management, Comcast NBC/Universal Christine LaSala – Chair, Willis Towers Watson Chris Maleno – SVP Chubb Group Roger Fell – Managing Director, Marsh (moderator) Question: Our industry is consolidating. […]

Total Recall: Exploring Insurance Coverage for Product Recalls

Airbags, ground beef, ice cream and medical devices: all subjects of high-profile product recalls. Just the word “recall” can send a chill down the spine of even the most seasoned risk professional. Whether the product is yours or it contains a component your company produced, a recall can damage finances and brand value with years […]


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