Technology’s Impact on the Retail, Restaurant and Hospitality Industries

At the 2018 CLM/Business Insurance Retail, Restaurant and Hospitality Conference, a panel discussed the impact that technology is having on these industries. The panel included: Marsha Bonner – Chief Risk and Benefits Officer; RLJ Lodging Trust Venkat Kandru – EVP, IT; The Howard Hughes Corporation Kim Sanders – Senior Director of Risk Management; Brinker International […]

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Retail Risk and the Brand Experience

At the 2018 CLM/Business Insurance Retail, Restaurant and Hospitality Conference a panel discusssed the importance of the customer experience in the claims process and how this can impact perceptions of your brand. The panel included: Tracy Carr – Senior Account Manager; Gallagher Bassett Services, Inc. Daniel Flores – Global Claims Coordinator; Whole Foods Market Lori […]

Recreational and Medical Marijuana in the Workplace

At the 2018 CLM/Business Insurance Retail, Restaurant and Hospitality conference a panel discussed the workplace challenges associated with marijuana. The panel included: Kerry Keeney Curtin – Senior Claims Analyst; Allied World Insurance Company Tony Lutfi – CEO; Maritime Management Company Barry Moscowitz – Attorney; Thompson, Coe, Cousins & Irons LLP Shane Singh – Attorney; Lewis, […]

Emerging Risks in the Retail, Restaurant and Hospitality Industries

At the 2018 CLM/Business Insurance Retail, Restaurant and Hospitality conference a panel discussed emerging risks which will be impacting the industries now and into the future. The panel was: Lance Ewing – EVP Global Risk Management and Client Services, Cotton Holdings Inc. Ty Sheaks – Attorney, McCathern PLCC Cameron Shirley – Senior Director Risk Management, […]

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