Available to our policyholders, these complimentary resources help define and document best practices for first responders with updated operational guidelines (SOG). From the first officer arriving on the scene through the cleanup, firefighters receive guidance on vital challenges such as preparedness, staging, health and safety, rapid intervention teams, response to various fire types, and what to do when “Mayday” is declared.

Supported by a proven action plan, firefighters are equipped with vital information needed before arriving on the scene. Also provided in the updated SOG are individual performance standards such as a code of ethics, job descriptions, training, and communications.

• Standard Operating Guidelines Book: With 55 reader-friendly sections available in Microsoft Word, this customizable set of guidelines can be easily edited to match your department’s operational approach.
• Color Coded System: Carefully ciphered in a specialty coding system, each SOG section is modified in red, yellow, or green codes for ease of reference and enhanced compliance.
• Nationwide Best Practices: Take advantage of the latest best practices declared by the National Fire Prevention Association (NFPA). Regularly updated and easy to understand, this program incorporates nationwide risk management techniques, strategies, and methodologies into SOG, policies, and procedure manuals.