Understanding the Agent’s Role in Claims

Does an agent have a role in the workers’ compensation claim process? Can agents bring value to the table in resolving a benefit dispute? This session at WCI’s 2017 Workers’ Compensation Educational Conference illustrated how important it is for agents to be engaged before and after a compensable accident. The panel included: Steve Coonrod, Attorney, […]

Advocacy-Based Claims Handling

At the 2017 Business Insurance/CLM Workers’ Compensation Conference, a panel discussed the importance of having an advocacy-based claims model. The speakers included: Natalie Bailey – Attorney, Hennessy Roach PC Andy Condrey – Claims Operations Manager, Gray Insurance Company Jim Saccone – AVP, Sedgwick Everyone has a role in advocacy. The employer, TPA, carrier, attorney and […]

Strategies to Manage the Pandora’s Box of Comorbid Conditions

“Sitting is as bad as smoking.” 10,000 Americans a day turn 65, increasing the possibility of comorbid conditions on claims. Claims with a comorbidity diagnosis are increasing. A comorbid diagnosis can give the provider, injured worker and payer more realistic expectations for return to work and recovery. Eric Patten, Director of Clinical Management and Complex […]

Catastrophic Casualty Claim Trends

At the 2017 Advisen Casualty Insights Conference, a panel discussed trends in large claims. The panel included: David Bradford – Co Founder and Chief Strategy Officer, Advisen (moderator) John Denton – Managing Director, Marsh Andy Barberis – Global Head of Excess Casualty Claims, AIG Marissa Beyers – Senior Vice President, Trial Behavior Consulting, Inc. When […]

Investigations in the Age of Geosocial Data

At the 2016 Illinois Self Insurers’ Association 38th Annual Educational Seminar and Membership Meeting, Michael Teri and Garrett McGinn from DigiStream Investigation discussed investigations focused on social media research. Geo-Tagged Posts When investigating an auto accident, they search for social media posts that were geo-tagged in the area at the time of the accident to […]

The New Frontier: Outcomes-Based Claim Audits

This session at RIMS 2016 illustrated how to methodically examine and review the right activities in claims audits to improve the bottom line. Speakers in this session were: Jenny Novoa, Senior Director of Risk Management, Gap Inc. Joe Picone, Claim Consulting Practice Leader, Willis Towers Watson An audit is a “methodical examination and review.” In […]

Medical Management Strategies for Improved Claims Results

At the 2015 National Workers’ Compensation & Disability Conference, Adam L. Seidner, M.D., Global Medical Director, Travelers Insurance Co. and Silvia Sacalis, PharmD, VP Clinical Services, Healthesystems presented how a comprehensive view of an injured worker’s medical history and treatment course ensures appropriate claims decisions, resulting in optimal care and functional restoration. Silvia started the […]

Optimizing Predictive Modeling

Data analytics and predictive modeling are quickly becoming workers’ compensation industry staples as more employers recognize that the technology can positively impact their operations by improving claims management, risk assessments and loss costs. This session at the 24th Annual National Workers’ Compensation & Disability Conference illustrated key elements to include in workers’ compensation predictive models. […]

Mitigating Psychosocial Risk Factors

As claims drag on, injured workers may start believing that their injuries, disabilities and chronic pain are worse than they actually are. They may perceive the workers’ compensation system is treating them unjustly and withdraw from work and social activities, fueling further catastrophic thinking and fear. This session at the 24th Annual National Workers’ Compensation […]

How Nurse Case Managers Add Value to Workers’ Compensation Claims

At the 2015 National Workers’ Compensation & Disability Conference, Mary O’Donoghue, Vice President, Medical Services, Helmsman Management Services and Stephanie Perilli, Senior Director, Medical & Health Management, The Home Depot discussed how nurse case managers can add value to your data and to create a successful strategy to improve return-to-work outcomes, lower costs and deliver […]

Safety National is a proud sponsor of Kids’ Chance of America, a charity that provides need-based educational opportunities and scholarships for the children of workers seriously injured or killed on the job.


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