The brain is one of the most complex organs in the body, and damage to it can cause a wide range of impairments called disorders of consciousness (DOC). In this session at the 2020 CLM Workers’ Compensation and Retail, Restaurant and Hospitality Conference, a panel discussed the three main disorders of consciousness and, when an […]

The most overlooked part of workers’ compensation claims handling is assembling the best team possible and getting that team to communicate openly. When in complete concert, the members of that team have a much greater efficiency than the sum of their individual parts. This session at the 2020 CLM Workers’ Compensation and Retail, Restaurant and […]

There have always been wildfires in California, however, their severity and frequency have become worse. This session at the PARMA 46th Conference and Expo addressed coverage, liabilities and claims handling issues related to wildfire and landslide events. Panelists included: Dennis Timoney, Chief Risk Officer, Special District Risk Management Authority Kevin Hansen, Partner, McCormick Barstow, LLP […]

Workers’ compensation claims are too often adversarial, leading to unnecessary litigation and increased costs. The advocacy approach to workers’ compensation claims handling focuses on enhancing the injured worker’s experience, which in turn can have a tremendous impact on the success of employers’ program results. At the PARMA 46th Conference and Expo, this live “Out Front […]

Total cost of risk (TCOR) is a term that represents the sum of all aspects of an organization’s operations that relate to risk. Unlike insurance premiums, which you may not have much control over, the indirect costs related to claims is an area where you can influence cost minimizing. This session at the RIMS 2019 […]

Telemedicine makes it possible for injured employees to reach a qualified clinician from home or the worksite, providing a promising alternative that ensures early treatment. In this session at the RIMS 2019 Conference and Exhibition, panelists discussed how technology can improve your efforts to manage an injured employee’s health care experience. Speakers included: Ann Schnure, […]

Prioritizing an individual’s overall health and well-being can improve injured worker satisfaction while lowering litigation rates, medical costs and claim duration. This session at the RIMS 2019 Annual Conference & Exhibition examined potential advantages of this approach and the results from organizations who have successfully implemented such programs. Speakers included: Darin Hampton, Occupational Care and […]

Medical marijuana is now legal in 36 states, causing complex issues on construction job sites. In this session at the RIMS 2019 Annual Conference and Exhibition, Matthew Rodliff, Senior Claims Manager, Complex Construction Claims at Liberty Mutual, discussed the impact this trend could have on claims outcomes in a high-risk industry. Medical marijuana can increases […]

Closing long-tail claims greatly reduces immediate costs, decreases reserve requirements and diminishes collateral needs, however, not all of these claims are ripe for closing. Mitigating the impact of long-tail claims requires sound strategies for uncovering opportunities to close them when possible and properly managing them when case facts do not support their closure. In this […]

It is not the accident severity or the injured body part that always determines the length of time an injured worker spends away from work. It is how the injury is managed by the patient, doctor, employer and claims administrator. This session at the 2018 National Workers’ Compensation & Disability Conference highlighted strategies for defining […]