60 Tips for Superior Claims Handling
This rapid-fire panel on the final day of the National Workers’ Compensation & Disability Conference offered 60 usable tips to help improve workers’ compensation claims handling. Panelists included: Stuart D. Colburn, Esq. Downs Standford P.C. Todd DeStefano, President, Risk Managment Practices,York Risk Services Group Jodie Massingill, Senior Manager, Casualty Claims, Sysco Corp. Robert G. Rassp, […]
Tailor Your Communications for Smoother Claims Handling
In her session at the National Workers’ Compensation and Disability Conference in Las Vegas, Patricia Hostine, U.S. Director of Disability Management, Flex-N-Gate Corp, stressed that worker communications have a direct impact on losses and, if you can tailor your message properly, your communications can make the claim go as smoothly as possible. It’s important to […]
The Productivity Challenge: Engaging Injured, Absent & Disconnected Workers
At the 23rd Annual National Workers’ Compensation & Disability Conference in Las Vegas, Teresa Bartlett, M.D., SVP, Medical Quality at Sedgwick offered strategies for managing workplace absences through engagement and high-quality care. According to Dr. Bartlett, there are four keys to employee engagement that can be used to engage injured, absent and disconnected employees, producing […]
Issues Complicating the Claims Handling Process
Workers’ compensation claims handling can be extremely complicated, especially in California. The session at the California Workers Comp & Risk Conference in Dana Point titled “Lets Get Ready To Rumble” focused on discussing a variety of issues that make a difficult situation even worse. The panel consisted of Bill Goldstein – Wells Fargo, Robert Rassp […]