Tailor Your Communications for Smoother Claims Handling

In her session at the National Workers’ Compensation and Disability Conference in Las Vegas, Patricia Hostine, U.S. Director of Disability Management, Flex-N-Gate Corp, stressed that worker communications have a direct impact on losses and, if you can tailor your message properly, your communications can make the claim go as smoothly as possible. It’s important to […]

The Productivity Challenge: Engaging Injured, Absent & Disconnected Workers

At the 23rd Annual National Workers’ Compensation & Disability Conference in Las Vegas, Teresa Bartlett, M.D., SVP, Medical Quality at Sedgwick offered strategies for managing workplace absences through engagement and high-quality care. According to Dr. Bartlett, there are four keys to employee engagement that can be used to engage injured, absent and disconnected employees, producing […]

Issues Complicating the Claims Handling Process

Workers’ compensation claims handling can be extremely complicated, especially in California. The session at the California Workers Comp & Risk Conference in Dana Point titled “Lets Get Ready To Rumble” focused on discussing a variety of issues that make a difficult situation even worse. The panel consisted of Bill Goldstein – Wells Fargo, Robert Rassp […]

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