First Responder Exposure to Violence
When risk managers with emergency service personnel (firefighters and emergency medical technicians) on the payroll read through descriptions of their losses, they may find phrases such as “employee struck by patient on head, employee was hit on the arm during a struggle with patient, or employee was punched in the face by a drunkard.” A risk manager could also see loss descriptions such as “employee was tackled by a large man in chest area, or while patient was in transport, became combative and pushed employee down resulting in contusion”. Ariel Jenkins, Director – Risk Control, discusses the exposure to violence first responders face.