View the inspiring story of Sergeant Kent Livingston who suffered two severe gunshots wounds during an active shooter event. He sustained multi-trauma injuries to several organs, which led to multiple surgeries and hospitalizations. Throughout the entire process, Sergeant Livingston and his family remained engaged and in constant communication with the claims team. All stakeholders involved were focused and diligent on ensuring access to excellent care and rehabilitation in a prompt manner. Lines of communication were always open and necessary specialists were brought in to treat the whole person and family. As a result of the clinical support, encouragement and access to care that he received, Sergeant Livingston is now on a remarkable road to recovery.