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First Impressions Matter in Comp Claims

Workers’ compensation experts say that trust in the workplace and early positive communication between injured workers and their employers or claims handlers can play a crucial role in reducing the time it takes a claimant to return to work, as well as keeping comp claim costs in check. Stephen Peacock,…

Opportunities for Treatment Guidelines

Mark Walls, Vice President of Communications & Strategic Analysis, co-authored this article on Insurance Thought Leadership from a previous Out Front Ideas with Kimberly and Mark webinar. The article stresses that understanding a jurisdiction’s strengths and shortcomings, taking a strategic approach to developing treatment guidelines, and following some common-sense tips…