Early Symptom Intervention (ESI) programs can improve the overall well-being and productivity of workers. However, many employers face challenges when implementing these programs. In this session at WCI’s 2019 Educational conference, panelists discuss how they have developed and maintained successful ESI programs and share statistics on their return on investment. Moderator: Robyn Lewis – Regional […]

Employers who have adopted and embraced advocacy early on are becoming increasingly creative in the way they engage employees. Initial results are impressive, yielding improved outcomes. This session at WCI’s 2019 Workers’ Compensation Educational Conference examined the important elements of an employee advocacy approach. Speakers included: Noreen Olson, RN, MN, COHN-S, ARM, Manager, Claims, Risk […]

Whether it is black swans, emerging risks, artificial intelligence, the global economy, demographic shifts, or any number of other issues, the future of risk management is evolving and regularly being reassessed and forecasted. This session at WCI’s 2019 Workers’ Compensation Educational Conference explored the issues that are impacting the risk discipline and set the stage […]

Patient-centered care is much more than just patient satisfaction. It can drive better outcomes in the workers’ compensation industry. In this session at WCI’s 2019 Educational Conference, panelists explored how payers, employers and providers can utilize practical strategies to leverage this trend in today’s complex healthcare environment. Moderator: Mary O’ Donoghue – Chief Clinical Officer […]

The Workers’ Compensation Research Institute (WCRI) conducted interviews with injured workers over the past four years to help understand how they navigate workers’ compensation systems. This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted the results and provided insights into areas of opportunity as a result. Speakers included: Michele Adams, Vice President of Risk […]

Use of telehealth is expected to grow by 15 percent in 2020. With so many new adopters, it is worth exploring the possibility that this technology could help decrease the use of opioids by injured workers. In this session at WCI’s 2019 Educational Conference, panelists discussed the physical and biopsychosocial components of pain and how […]

It’s the call no employer wants to get – your employee has been injured. How do you handle that call and everything that comes after? In this session at WCI’s 2019 Educational Conference, panelists explore best practices for handling catastrophic injuries. Moderator: H. George Kagan – Attorney at H. George Kagan, PA Panel: Jodi Loud […]

At the 2019 WCI Annual Conference, Kelly Bernish from Global SHE Solutions LLC discussed workplace violence and how it is disproportionally impacting industries associated with caring that traditionally employ more women. Violence in the workplace is the leading cause of death on the job for women. When people think of workplace violence they think of […]

Slips, trips and falls are among the most common causes of workplace injuries. Knowing the requirements for stairs and ladders, guarding of floor and wall openings and the basics of fall protection is essential for any risk manager. In this session at WCI’s 2019 Workers’ Compensation Educational Conference, Vergie Bain, Compliance Assistance Specialist for the […]

This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of National Underwriter’s 2019 Excellence in Workers’ Compensation Risk Management Award. Fred Matthews, Senior Manager of Safety, DHL Express DHL Express believes that they have a balanced workers’ compensation program. They have worked to strengthen post-offer physical assessments, they […]