We have seen significant shifts in many aspects of the employment environment over the last several years – generational workforce changes, expectation of remote work options, cultural and societal shifts, and wage inflation to name a few. Additionally, we have seen a significant increase in the use of technology in all aspects of our lives, […]

For the first time in history, five different generations make up the workplace. What kind of challenges does this present for today’s employers, and how does a generational workforce affect one’s ability to manage people? In this session from the 2023 Workers’ Compensation Institute Educational Conference, expert Risk Managers identify key traits, beliefs, and life […]

This session at WCI’s 2023 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of National Underwriter’s 2023 Excellence in Workers’ Compensation Risk Management Award. Bryan Conner, Manager of Workers’ Compensation, American Airlines American Airlines has a massive workforce, employing over 100,000 workers. These jobs are physically-demanding, including roles ranging from ticket agents […]

Public entities face a wide variety of challenges, including unique claims exposures, limited budgets, and a limited insurance marketplace. In this facilitated roundtable at RIMS 2023, industry leaders from the public sector shared their latest challenges and discussed potential solutions. Panelists included: Mark Walls, Vice President of Client Engagement at Safety National (moderator) Tamika Puckett, […]

What are the major reputational risk facing employers in today’s environment? At the 2022 WCR Conference, a group of expert panelists discussed the interplay of managing OSHA compliance risk and workers’ compensation. The speakers included: Jordan Hetherington – ARM – Workers’ Compensation Manager, Tesla Roy Park – Park | Guenthart Amir Sharifi – Sr. Manager, Workplace Risk, […]

The last few years have been major challenges for risk managers. Besides COVID-19, risk managers have had to face dramatic changes in business demands, supply chain and economic disruptions, the Great Resignation, court shutdowns, “yo-yoing” workers’ compensation costs, hard insurance markets, work-from-home and return-to-the-workplace issues. Some companies got bigger by growth or acquisition, some went […]

At the 2022 PRIMA Annual Conference, a session discussed how to facilitate the transition from a long-time risk manager to a new person in that role. The speakers, all past PRIMA presidents, were: Sarah Perry – City of Columbia (retiring soon) Dean Coughenour – City of Flagstaff (recently retired) Daniel Hurley – City of Chesapeake […]

What are the most important focuses for workers’ compensation programs that lead to quality claims outcomes and what are the claims strategies and initiatives that best drive results? At the 2021 Workers’ Compensation Institute Conference in Orlando, a a panel of risk managers share what has worked well for them, and how they drive those […]

Public entity risk professionals face unique challenges that most recently include issues with law enforcement liability and a variety of workers’ compensation presumptions. This RIMS 2021 session discussed investigated these various challenges and offered approaches to managing those issues. Speakers included: Mark Walls, Vice President Communications & Strategic Analysis, Safety National Barry Scott, Risk Manager, […]

Between the shift to remote learning and mitigating the risks of COVID-19, higher education has had a tumultuous year. And with new risks emerging almost too regularly, retentions and limits are increasing, making obtaining coverage a challenge. In this session at RIMS 2021, four higher education risk management specialists covered the dominant risks shaping coverage for […]