Comorbid conditions are complicating injured worker recovery. This session at the 2017 National Workers’ Compensation & Disability Conference outlined the scope of comorbidity challenges facing employers and strategies to combat them. Speakers included: Eric Patten, Senior Director of Clinical, One Call Care Management Richard Graham, Director Workers’ Compensation, SEPTA Obesity, diabetes, high blood pressure, heart […]

Establishing Client Service Instructions (CSI), written in cooperation with your workers’ compensation claim partners, that reflect the core values of your organization provide a formal communication tool that sets expectations to all invested parties. This 2017 National Workers’ Compensation and Disability Conference session, presented by Ronda Ostrander – Director, Associate, and Occupational Health and Wellness […]

This session at the 2017 National Workers’ Compensation & Disability Conference offered a behind-the-scenes look at how to build a relationship with third-party administrators (TPA) that drives claims results. Speakers included: Caroline Burhenne, Regional Client Service Manager, PMA Companies Caryl Russo, Senior Vice President Corporate Care, RWJBarnabas Health To create an effective partnership, both employer […]

Workers’ compensation is not immune to the disruptive technologies impacting nearly every industry and line of insurance. In this session at the 2017 National Workers’ Compensation & Disability Conference, Jeffrey Austin White, Senior Vice President of Workers’ Compensation Product Management at Gallagher Bassett, offered insights on the technologies and social trends that will likely impact […]

This session at the 2017 National Workers’ Compensation & Disability Conference featured workers’ compensation program concepts from Risk & Insurance’s 2017 Teddy Award winners. The Valley Health System Barbara Schultz, Director, Employee Health and Wellness Establishing Active Shooter Training Valley Health is a regional healthcare system with over 5,000 employees. One of their largest exposures […]

A high-performance workers’ compensation program requires managing outside vendors and effectively coordinating their service offerings with the employer’s internal resources to improve the injured worker’s experience and case outcomes. In this session at the 2017 National Workers’ Compensation & Disability Conference, a panel of claims experts provided a targeted approach to get the most out […]

The myth surrounding workers’ compensation predictive analytics is that the analytics solve all problems. Sure analytics present the red flags, but they do not provide solutions until you do something with them. This session at the 2017 National Workers’ Compensation & Disability Conference illustrated how to effectively use predictive analytics once they have been collected. […]

Engaging wearable technology in risk management programs empowers both employers and employees to take control of work site safety. This session at the 2017 National Workers’ Compensation and Disability Conference presented by Thomas Ryan of Willis Towers Watson, Michael Skorup of dosaVi USA, and Todd Dreby of Randstad USA discussed the current capabilities of wearable […]

At Nordstrom, injured-worker advocacy is not a recent strategy. Over the years, this retailer has worked to perfect its customer-focused approach to engage injured workers and advocate for their care. At the 2017 National Workers’ Compensation & Disability Conference, Janine Kral, Vice President of Risk Management at Nordstrom, described how the company’s practices have evolved […]

Telemedicine is a hot topic with lots of discussion around its potential to favorably impact workers’ compensation by improving medical care access, but to what extent is it actually feasible today? This session at the 2016 National Workers’ Compensation & Disability Conference featured viewpoints from an employer, vendor and carrier. Speakers included: Ann Schnure, VP […]