IAIABC Heads of Delegation Forum

The International Association of Industrial Accident Boards and Commissioners (IAIABC) brings together workers’ compensation regulations from around the world with the industry they regulate to discuss a variety of issues. It is a great opportunity for the workers’ compensation community to interact with the industry regulators. One of the highlights of the event is the […]

Employer Panel at SAWCA

At the 2019 SAWCA Annual Convention, Mark Walls from Safety National moderated a panel discussion featuring large employers who all retain risk on their workers’ compensation programs. The panel featured: Brenda Ratcliff – Shaw Industries Connie Chandler – United Postal Services Elizabeth Bailey – Waffle House Marc Salm – Publix Supermarkets Melisa Yopp – Tyson […]

Managing Conflict Inherent In A Workers’ Compensation Claim

The end goal of every workers’ compensation claim is to get the injured worker back to work as quickly and cost-effectively as possible. Even with the best intentions, misalignment between parties is common. In this session at WCI’s 2019 Educational Conference, panelists explored creative methods to build stronger alignment between stakeholders. Moderator: Jim Robert – […]

Avoiding Pitfalls in Medicare Secondary Payer Compliance

At the 2019 WCI Conference, a session discussed how to avoid common pitfalls of the Medicare Secondary Payer Compliance (MSP) process. The speakers were: Heather Sanderson – Chief Legal Officer, Franco Signor LLc Rose Arellano – Director of Healthcare Billing & Recoveries, Performant Corp (current CMS contractor) Cliff Connor – VP Medicare Compliance, Gallagher Bassett […]

Customized Early Symptom Intervention Programs – Do They Work?

Early Symptom Intervention (ESI) programs can improve the overall well-being and productivity of workers. However, many employers face challenges when implementing these programs. In this session at WCI’s 2019 Educational conference, panelists discuss how they have developed and maintained successful ESI programs and share statistics on their return on investment. Moderator: Robyn Lewis – Regional […]

Advocacy and the Injured Worker Experience

Employers who have adopted and embraced advocacy early on are becoming increasingly creative in the way they engage employees. Initial results are impressive, yielding improved outcomes. This session at WCI’s 2019 Workers’ Compensation Educational Conference examined the important elements of an employee advocacy approach. Speakers included: Noreen Olson, RN, MN, COHN-S, ARM, Manager, Claims, Risk […]

Patient-Centric Healthcare: Is It Really Possible In Workers’ Compensation?

Patient-centered care is much more than just patient satisfaction. It can drive better outcomes in the workers’ compensation industry. In this session at WCI’s 2019 Educational Conference, panelists explored how payers, employers and providers can utilize practical strategies to leverage this trend in today’s complex healthcare environment. Moderator: Mary O’ Donoghue – Chief Clinical Officer […]

What Do Injured Workers Really Think About Workers’ Compensation?

The Workers’ Compensation Research Institute (WCRI) conducted interviews with injured workers over the past four years to help understand how they navigate workers’ compensation systems. This session at WCI’s 2019 Workers’ Compensation Educational Conference highlighted the results and provided insights into areas of opportunity as a result. Speakers included: Michele Adams, Vice President of Risk […]

Managing Pain Through the Power of Technology

Use of telehealth is expected to grow by 15 percent in 2020. With so many new adopters, it is worth exploring the possibility that this technology could help decrease the use of opioids by injured workers. In this session at WCI’s 2019 Educational Conference, panelists discussed the physical and biopsychosocial components of pain and how […]

Catastrophic Claims Management: From Injury Through Settlement

It’s the call no employer wants to get – your employee has been injured. How do you handle that call and everything that comes after? In this session at WCI’s 2019 Educational Conference, panelists explore best practices for handling catastrophic injuries. Moderator: H. George Kagan – Attorney at H. George Kagan, PA Panel: Jodi Loud […]

Safety National is a proud sponsor of Kids’ Chance of America, a charity that provides need-based educational opportunities and scholarships for the children of workers seriously injured or killed on the job.



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