Thanks to technology, the investigative community is experiencing a renaissance period. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored social media monitoring software and its positive impact on claim outcomes. The panel included: Steve Cassell, President & CEO, Command Investigations Andrew Olwert, President, Next Level Administrators David Shoaff, Manager, Claims, Red Lobster Steve […]

New technologies are reshaping the world in which we live, and advancements are accelerating faster than at any other time in our history. Further, this trend is expected to continue. From expanded data-mining capabilities, to the use of telemedicine for treatment, to expanded communication channels, technology is changing the way that organizations protect and care […]

Defining the value of risk management is something risk managers are faced with on nearly a daily basis. Whether it’s characterized as pure savings, cost avoidance, brand protection, or creating a better framework for more informed strategic decision-making, value means something different to everyone, but is essential to a successful risk management program. During this […]

After several years of research, debate and planning, the Pharmaceutical Drug Formulary went live in the California workers’ compensation system on January 1, 2018. At WCI’s 2018 Workers’ Compensation Educational Conference, California Workers’ Compensation Institute (CWCI) President, Alex Swedlow, presented the consequences of adoption that other states might consider in developing their own formulary. The […]

This session at WCI’s 2018 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of National Underwriter’s 2018 Excellence in Workers’ Compensation Risk Management Award. Dallas Independent School District (Dallas ISD) Tawana Kennedy, Workers’ Compensation Manager Dallas ISD’s workers compensation claims in 2003 totaled $11.5 million. They changed their approach, resulting in claims […]

Life is about choices. Choices in our personal life – what to eat for breakfast, what color shoes to wear with this dress, or how to speak to a child about a challenge they are confronting. We have choices every day at work – what call to return next, how to tell that client no, […]

Telerehab has become an exceedingly-popular method for occupational and physical therapy treatment options. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored the evolution of telerehab, including benefits and limitations The panel included: Michelle Despres, PT, CEAS II, Vice President, National Product Leader, One Call Aideen Turner, MPT, Cert. MDT, CEAS, CEO, Virtual Physical […]

A panel of experts explores the five pillars that support wellbeing during this session at the 2018 WCI conference. This includes social wellbeing, community wellbeing, financial wellbeing, career wellbeing, and physical wellbeing. The panel included: Cari I. Miller, Director and Counsel, Gallagher Bassett Services, Inc. (moderator) Kirstin Horan, PhD, Department of Psychology, College of Sciences, […]

Through the evolution of telehealth, workers’ compensation medical providers are using breakthrough technology to conduct remote medical examinations that can now closely replicate an in-office visit. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored telehealth’s impact on the workers’ compensation system. The panel included: Arlene Guzik, DNP, ARNP-BC, Director of Occupational Medicine, BayCare […]

Through the evolution of telehealth, workers’ compensation medical providers are using breakthrough technology to conduct remote medical examinations that can now closely replicate an in-office visit. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored telehealth’s impact on the workers’ compensation system. The panel included: Arlene Guzik, DNP, ARNP-BC, Director of Occupational Medicine, BayCare […]