Digital technology presents its own unique set of challenges to an organization. Creating a digital governance framework can help address those concerns. In this session at RIMS 2019 Conference and Exhibition, Genevieve Grabman, author of The Technology Takers, explained the ability of such a framework to establish responsibility for policies and procedures and monitor compliance. […]

Telerehab has become an exceedingly-popular method for occupational and physical therapy treatment options. This session at WCI’s 2018 Workers’ Compensation Educational Conference explored the evolution of telerehab, including benefits and limitations The panel included: Michelle Despres, PT, CEAS II, Vice President, National Product Leader, One Call Aideen Turner, MPT, Cert. MDT, CEAS, CEO, Virtual Physical […]

This session at the NetDiligence® Cyber Risk Summit provided a basic understanding of blockchain technology and its potential application to the insurance industry. Speakers included: Neeraj Sahni, Senior Vice President, Willis Towers Watson Cristina Dolan, Co-Founder & COO, iXledger Meghan Hannes, Vice President, Cyber Product Leader, AXIS Scott Diamond, Managing Partner, Chicago Digital Asset Network […]

This session at PRIMA’s 2018 Annual Conference featured the following speakers: Richard A. Spiers, CPCU, ARM, ARe Attorney Samuel C. Hall, Jr. Federal and state laws, with input from the ACLU,  are evolving regarding the information collected and stored by cameras. When the cameras should be turned on is another media topic. In addition, issues […]

In this brief session at PRIMA’s 2018 Annual Conference, Jose Peralta, ARM – Director of Public Sector Practice – Aon, highlighted the involvement of smart cities and the need of risk management to be consistently and intimately involved in the research, development, and execution of technology advancement initiatives. As urbanization in the U.S. and globally continues to grow, […]

At the 2018 RIMS Annual Conference, Tom Ryan from Willis Towers Watson talked about wearable technology in workers’ compensation. Wearables are devices worn on the body that collect information about you and your environment. That information is then provided wirelessly for processing and reporting. One of the concerns around the use of wearable technology in […]

At the 2018 RIMS Annual Conference, Harry Rhulen from Firestorm talked about emerging risks from drones, artificial intelligence (AI), and autonomous vehicles. Artificial intelligence and machine learning are not the same thing. Artificial intelligence means computer systems are able to perform tasks that usually require human intelligence, including visual perception, speech recognition, decision making and […]

At the 2018 CLM/Business Insurance Retail, Restaurant and Hospitality Conference, a panel discussed the impact that technology is having on these industries. The panel included: Marsha Bonner – Chief Risk and Benefits Officer; RLJ Lodging Trust Venkat Kandru – EVP, IT; The Howard Hughes Corporation Kim Sanders – Senior Director of Risk Management; Brinker International […]

A the 2017 PCI Annual Meeting, a panel discussed the impact of innovation in the insurance industry. The panel included: Tony Trivella – EVP, Treaty Division, Hartford Steam Boiler Tim Attia – CEO, Slice Labs Jacqueline Lesage Kraus – Managing Director, Munich Re/HSB Ventures Ed Largent – President, CEO and Board Chair, Westfield Insurance Keith […]

At the 2017 America’s Claims Event, a session discussed how technology advancements are enhancing customer service and claims handling. The speaker was Jeff Saye, Global Practice Leader for P&C Insurance Claims with Genpact. Claims organizations are challenged with balancing three competing priorities: Loss Accuracy Expense Control Customer Satisfaction Emerging technologies and big data are enabling […]