Stakeholders joined forces at the 2016 California Workers’ Compensation & Risk Conference to candidly discuss current workers’ compensation successes and challenges. Panelists included: Christine Baker, Director, California Department of Industrial Relations Lisa Kelly, Senior Manager – Workers’ Compensation, Boeing William Zachry (Retired), Albertsons/Safeway and Board Member of the California State Compensation Insurance Fund & Self […]

Advocacy is one of the most talked about concepts within the industry and holds the potential for redefining the claims process as we know it today. This session at WCI’s 2016 Annual Workers’ Compensation Educational Conference explored advocacy from a range of perspectives to show how such an approach can benefit virtually any claims program. […]

This session at WCI’s 2016 Workers’ Compensation Educational Conference highlighted program strategies from the three winners of the 2016 Excellence in Workers’ Compensation Risk Management Award. SMS Holdings Corporation SMS Holdings provides full housekeeping services for large locations like airports, stadiums and malls. They created a nationwide safety program called Stop. Think. Act. They specifically […]

Workers’ compensation professionals are challenged to manage claims from employees with a variety of backgrounds, skills, abilities and demographics. This session at WCI’s 2016 Workers’ Compensation Educational Conference discussed the challenges and opportunities that a diversified workforce creates in workers’ compensation claims management. Speakers included: – Michele Adams, Vice President, Risk Management Services, Walt Disney […]

Workers’ compensation costs throughout the U.S. have increased by 8-10% over the past few years. This may be attributed to an increase in medical costs and wages, which in turn raises the indemnity payouts. There are two ways to decrease these costs: (1) have fewer injuries and (2) improve management of the injuries when they […]

At the 2016 PRIMA Annual Conference, Richard Spiers from Genesis Management and Insurance services discussed the decision process on whether to take claims to trial or pursue settlement. Why trial? Sometimes a trial is your only alternative due to excessively large demands, unclear and unproven facts that sound bad, or damages that are larger than […]

At the 2015 National Workers’ Compensation & Disability Conference, a panel presented a session titled “Workers’ Comp Future – Recruiting and Retaining the Next Generation of Claims Talent.” The panel included: Jennifer Burkhart, National Workers’ Comp Claims Leader, Westfield Insurance Dan Holden, Manager of Corporate Risk & Insurance, Daimler Trucks North America Rick Thompson, VP […]

This panel at the 2015 California Workers’ Compensation & Risk Conference discussed the best practices in managing catastrophic claims to achieve the best possible outcome while proactively managing costs. Panelists included: Denise Evans, Director of Workers’ Compensation Claims at Staffmark Sherri Hickey, Director of Medical Management at Safety National Karen M. Derrico, RN, BSN, CCM, […]

The aging workforce is a top concern among public entity risk managers. This session at PRIMA’s 2015 Annual Conference explored the changing demographics in today’s workforce, its impact on accident rates and workers’ compensation costs. The speakers included Joe Galusha, CIE, CHSP, Group Managing Director at Aon Risk Solutions and Robert Prior, MS, CSP, ARM-P, […]

Those who deal with claims daily sometimes forget that a claim can be a scary experience for an injured employee. This panel at PRIMA’s 2015 Annual Conference explored ways to make claims a less stressful experience for entity employees. The panel included: Kimberly George, Senior Vice President at Sedgwick Claims Management Services, Inc. Sarah Perry, […]