At the 2017 America’s Claims Event a panel of senior claims executives talked about their insights on where claims are now and how they will evolve in the future. The panel was: Eric Brandt – Managing Director and Chief Claims Officer, Esurance (Moderator) Paul Strohfus – Vice President Claims Legal Services, WR Berkley Corporation John […]

At the 2017 America’s Claims event, a panel discussed emerging trends in claims litigation on certain issues. The panel members were all representatives of Your House Counsel: Timothy Crawley – Partner, Anderson Crawley & Burke PLCC Edward Bacon – Partner, Bacon Thornton & Palmer LLP Deana Dagner – Partner, Dagner Schulter Mitzner Weber LLC Paul […]

At the 2017 America’s Claims Event a session discussed liability exposures from 3D printing. The speaker was Christopher Iliff, Senior Vice President with Swiss Re. 3D printing has the potential to revolutionize the manufacturing industry. It is different from other manufacturing processes in that it is additive vs subtractive. In other words, something is created […]

At the 2017 America’s Claims Event, a panel discussed the threat about cyber attacks and data breaches. The panel was: Jennifer Coughlin – Partner, Muller Coughlin Danielle Roth – Team Leader Cyber, XL Catlin Atari Soni – Senior Vice President Cyber Claims Advocacy Leader, Marsh USA Inc Cyber policies are different from other coverage in […]

At the 2017 America’s Claims Event a session discussed how auto carriers can improve efficiency by integrating data and analytics into the life of a claim. The speaker was Frank Cesario, Director of Claims with LexisNexis Risk Solutions. Despite increases in satisfaction scores, claims processing continues to be the lowest performing area in the insurance […]

At the 2017 America’s Claims Event, a session discussed how technology advancements are enhancing customer service and claims handling. The speaker was Jeff Saye, Global Practice Leader for P&C Insurance Claims with Genpact. Claims organizations are challenged with balancing three competing priorities: Loss Accuracy Expense Control Customer Satisfaction Emerging technologies and big data are enabling […]

At the 2016 ACE Conference, Bob Wiese from Disneyland Resort discussed the differences between traditional insurance and self-insurance when it comes to liability claims. One of the biggest advantages of being self-insured for liability claims is that you get to define what claims you are going to handle and how you will handle them. You […]

At the 2016 ACE Conference, Randi Lichtenstein from BNY Mellon and Don St Jacques from Jopari Solutions discussed opportunities for insurers to increase adoption of electronic payments. Payment Evolution Countries like the UK have payment systems that are advanced beyond ours and they have not been paper check based for years. Paper checks are very […]

At the 2016 ACE Conference, Caryn Siebert with Knight Insurance Group presented a session discussing the challenges and solutions involved in prescription management. In 2014, opioid overdoses killed over 28,000 patients. From 1999 – 2013, the number of opioid prescriptions quadrupled. Earlier this year, President Obama called for additional federal government funding to prevent opioid […]

At the 2016 ACE conference, a panel discussed how good vendor relationships can help you achieve your company’s mission. The panel was: Jennifer Cooper-Matlack from New Jersey Manufacturers Patricia Walsh from New Jersey Manufacturers George Rosch from CCC Information Services Laura Werner  from CCC Information Services Employers, carriers and TPAs partner with vendors to provide […]