Putting AI at the Core of Your Claims Ops
Artificial intelligence (AI) can provide limitless opportunities for an organization looking to improve its processes, but how can its core functions assist everyday claims operations? In this session at RIMS 2021, Sandip Chatterjee, SVP of Analytics at Marsh Advisory, discussed the current state of AI in claims, including the lack of widespread adoption and its […]
Emphasizing Home Office Ergonomics and Safety
You would assume that this far into the pandemic work from home setups have become sophisticated, but that is not necessarily the case. At first, employees thought this was temporary, therefore did not put a lot of effort into their setup. Also, it is still hard to find some types of office furniture and accessories […]
Become an All-Star Risk Management Coach
As a risk management professional, how do you improve the capability and capacity of your team members to better manage, identify and assess risks your organization may face? In this session at RIMS 2021, Andrew Bent, Director of Business Continuity & Insurance at Sage Group plc, draws on the coaching experiences of great baseball managers […]
The Future of Crisis Management: A Risk Professional’s Guide to Preparing for and Preventing the Worst
Terrorism treats have evolved over the years. In the past, they involved large orchestrated attacks by known organizations that plotted to cause massive property damage on marquee properties. As terrorist networks disperse, “lone wolves” now focus on soft targets, using hand-held weapons to cause mass casualties. Despite smaller scale events, losses remain extensive. In this […]
Elevating the Claims Experience through Engagement and Empathy
Chick-fil-A has built success on the tenants of a strong corporate culture, focusing on driving a positive experience, not just for their customers but for their employees too. This session at RIMS 2021 analyzed how Chick-fil-A’s corporate purpose has been built into their claims program to provide the best experience possible for their injured workers. […]
Establishing a Culture of Mental Health Sensitivity
Mental and behavioral health needs are on the rise. This is especially true for essential workers on the front lines, who are at the greatest risk for the emotional toll that daily exposure to COVID can create. This session at RIMS 2021 highlighted the guidance, tools and support needed to take a proactive, engaged stance […]
Advanced Technologies: How are They Shaping Driver Behaviors?
Autonomous vehicle technologies can improve driver behaviors and ultimately eliminate collisions. In this session at RIMS 2021, Rich Bleser, SVP – Fleet Safety and Specialty Practice Leader for Marsh Advisory shares insight into the value of advanced technologies for fleets of all sizes and demographics. Current State of the Fleet Environment With a rise in […]