Total cost of risk (TCOR) is a term that represents the sum of all aspects of an organization’s operations that relate to risk. Unlike insurance premiums, which you may not have much control over, the indirect costs related to claims is an area where you can influence cost minimizing. This session at the RIMS 2019 Annual Conference & Exhibition illustrated how to manage an efficient and effective claims process to improve key outcomes. Speakers included: Julie Pemberton, Director, Risk Audit & Compliance, Columbus Regional Airport Authority Chris Mandel, Senior Vice President & Director, Sedgwick Institute Claim excellence includes the following
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The public sector faces a set of unique risks and challenges. In this session at the RIMS 2019 Annual Conference & Exhibition, members of the Public Risk Management Association (PRIMA) discussed trending topics related to public entity risk management. Speakers included: David Demchak, President & CEO, Connecticut Interlocal Risk Management Agency Raymond Sibley, Director of Risk Management, City and County of Denver Gary Langsdale, University Risk Officer, Pennsylvania State University Jane Waters, Insurance Program Administrator, DC Office of Risk Management Mark Walls, Vice President Communications & Strategic Analysis, Safety National (moderator) How do you educate elected officials on the value
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Telemedicine makes it possible for injured employees to reach a qualified clinician from home or the worksite, providing a promising alternative that ensures early treatment. In this session at the RIMS 2019 Conference and Exhibition, panelists discussed how technology can improve your efforts to manage an injured employee’s health care experience. Speakers included: Ann Schnure, Vice President of Telemedicine Operations, Concentra Janine Kral, Vice President Risk Management, Nordstrom, Inc. Every state has adopted telemedicine in some form with an increasing number accepting telemedicine for workers’ compensation, but many companies and individuals have been slow to adopt. In the past few
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In the last twenty years, the unexpected has become commonplace in risk management. So how do we plan for what’s next? This session at the RIMS 2019 Annual Conference & Exhibition examined strategies to identify and plan for emerging risks. Speakers included: Chris Mandel, Senior Vice President & Director, Sedgwick Institute Jeff Mycroft, Vice President of Risk, Express Employment Professionals International Headquarters Rob Quast, Director of Insurance & Claims, Kroger Emerging risks are issues that have not manifested themselves sufficiently to be managed using the tools commonly applied to more-developed exposures. In fact, oftentimes emerging risks are so new that
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Increased automation and artificial intelligence have made cyber security preparations a vital piece of any risk management program. In this session at the RIMS 2019 Conference and Exhibition, panelists spoke about our growing dependence on cyber networks and the scale of the threats we should be addressing. Speakers included: Philip Renaud, Executive Director, The Risk Institute James Trainor, Senior Vice President, Aon’s Cyber Solutions Group Cyber breaches can be extremely expensive for an organization. The Equifax breach cost the company $600 million. After the Cambridge Analytica situation, Facebook lost $134 billion in market value, not to mention reputation impact. The
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Workplace violence can happen anytime and anywhere. This session at the RIMS 2019 Annual Conference & Exhibition reviewed a spectrum of workplace violence risk management tactics, including red flags that can foreshadow an event and training on what to do if an event does occur. Speakers included: Dr. Teresa Bartlett, Senior Vice President, Medical Quality, Sedgwick David Rydeen, Senior Director, Risk Management, Raising Cane’s Chicken Fingers Officer Chris Perez, Brockton Police Department Workplace violence can stem from a variety of issues. Domestic disputes, mental health issues, drug abuse issues, disgruntled employees and racism are all drivers. OSHA reports that 2
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Sexual misconduct claims have implications for individuals and companies, including senior management and boards. In this session at the RIMS 2019 Conference and Exhibition, panelists discussed how the #MeToo movement has brought to light various inefficiencies in old practices and how these types of claims could be handled going forward. Speakers included: Kimberly Huebner, Senior Complex Claims Director, AIG Howard Privette, Partner, Pepper Hamilton LLP Kelly Thoerig, Senior Vice President and ELP Coverage Leader, Marsh Almost half of US women say they have been sexually, verbally or physically harassed at work. The instances of harassment in the workplace have remained
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Last year marked the eighth consecutive year of combined ratios over 100% in the commercial auto marketplace. Even if drivers are making improvements, there could still be gaps in any fleet management program. In this session at the RIMS 2019 Conference and Exhibition, Jim Noble, Vice President – Risk Engineering for eDriving, presented the essential steps for creating a 360-degree view of fleet risk. Over the last several years, there has been a dramatic increase in traffic fatalities. In 2018, over 40,000 people in the United States were killed as a result of traffic accidents. A successful fleet safety program
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At the 2019 RIMS Annual Conference, Simon Keshishian, Senior Director of Risk Management and Risk Counsel with Red Bull North America, Inc talked about risk management concerns around the interplay of insurance, indemnity agreements and limits on liability. When you are a risk manager, contracts can pose a particular challenge. It is important for the operations side of the business to involve risk managment in the review of all their contracts to ensure they are not creating additional risk for the organization. One way to make sure this happens is to require the operations side to have skin in the
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Wearable technology can be an effective way to train employees and reduce workplace accidents, but they can also create privacy concerns. In this session at the RIMS 2019 Conference and Exhibition, panelists discussed the different types of wearables and how utilization of data intersects with labor, employment and human resources regulations. Speakers included: Brad Waldron, Vice President, Risk Management, Caesars Entertainment, Inc. Ross Goren, Attorney, Weber Gallagher Simpson Stapleton Fires & Newby, LLC David Wald, CEO and Co-Founder, Aclaimant Wearable technology includes any device that can be worn as an accessory/clothing or implanted in an employee’s body that transmits data.
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