This session at PRIMA 2015 addressed how to build value in your risk management program, which can result in effective and self-sustaining results in building a strong risk culture and support for your risk management program.
The speakers included Jack Flindt, Pinal County and Dean Coughenour, ARM, City of Flagstaff.
- What is one word used to describe a risk manager? Safety
- What one word describes management use to describe risk management? Necessary
- What one word would staff use to describe risk management? Helpful
- What is the role of risk management? To protect
Risk management is about relationships; it is about being out in front of the claim, not behind the claim. Risk management programs are meant to be proactive and less reactive. Ways to demonstrate value in risk management are: safety compliance, handling claims, saving budget, reducing injuries, eliminating roadblocks, consulting with your clients, a sense of urgency, and meeting expectations.
If it’s not broke, don’t fix it. The employee is one of the best risk managers for your company. They are the ones who are involved, who are the first to see the incident, they know the work environment, they know the culture. They will be able to provide the best perspective of the incident and how the company can prevent one from happening again.
What can the company do to prevent accidents?
- Listen more
- Entertain new ideas
- Offer more feedback
- Consider another perspective
- Walk in coworker’s shoes
- Spent time outside your comfort zone
- Celebrate success
- Encourage an environment of trust
- Create an innovative culture
When an accident occurs, an opportunity is created. An accident happened, now the company can look at the situation and create a plan to protect the next employee from injury or assets from loss. There are two solutions for an accident: 1) engineered control, built or designed to totally prevent or lessen the likelihood of injury and 2) administrative control, which requires human intervention such as training, a policy, or a procedure. That is risk management.