Pete and Repeat: What to do with your frequent fliers
This collaborative session presented by Sarah Perry, ARM-P (Risk Manager, City of Columbia, MO) and Kathy Peeling, CPCU, ARM-P (Assistant Director for Risk Managment, University of Maryland) at the 2019 PRIMA Annual Conference engaged the audience in a discussion on high-frequency claimants. Kathy led the group through identifying why frequent claims happen to a few […]
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