The Future of Workers’ Comp Is NOW – Fundamental Changes in The Workplace and a Discussion About What Lies Ahead

Learn about complexities in remote and on-site working environments and the trending innovations for day-to-day operations. From relevant ethics to emerging medical technology, experts address the fundamental revolutions lying ahead of us.

Session speakers included:

• David Stills – Senior VP, Carrier & Risk Practice, Sedgwick
• Marc Salm – VP Risk Management, Publix
• Negar Matian – Attorney, Matian Law Group
• Suzy Braden – Director Workers’ Compensation Claims, Encompass Health

Conflicting Challenges

The pandemic left a sour taste all over the industry. Now, years later, more companies have migrated back into a “traditional work schedule.” But even years later, some organizations struggle to make the transition.

For many adjusters, this was hardly ever the case. The hands-on experience in the field wasn’t the same. On one hand, employers have a common skepticism about employee productivity when not in the office. When employees work remotely, it’s difficult to build a connection with stakeholders, provide effective training, and reinforce engagement.

While many tools help aid collaboration and communication, it is no replacement for true human contact. Now, that can be easier said than done. Today’s workforce is vastly different than what we were accustomed to years ago. With more people in multiple locations, the challenge comes with adapting to new territories, policies, and job functions. Fortunately, we are trending towards a more flexible and versatile age.

Does Location Matter?

Not every work structure is exactly the same. There’s no uniform system for any two workforces. Some companies require in-person attendance, where as others continue with remote assignments. Many organizations often go with a healthy medium, adapting to a flexible or hybrid schedule.