Road Rage

What It Is & Why It Happens

  • What is road rage,
  • Who is affected by road rage
  • What are the factors in the increase of road rage
  • How your emotions, behavior and the decisions you make can influence road rage

Behaviors to Avoid

  • The importance of using proper driving techniques
  • What behaviors most anger other drivers
  • How to avoid those behaviors

Problem Situations

  • Learn some basic techniques for handling situations involving aggressive drivers
  • What to do when a driver is acting aggressively
  • How to safely get away from an angry driver
  • How to get help

Controlling Rage

  • Learn techniques you can follow to avoid aggressive behavior while driving
  • Controlling your emotions
  • Relaxation techniques
  • How to behave when confronted with an aggressive driver

Safe Behavior

  • Importance of safe behavior
  • The benefits of safe behavior
  • Who is responsible for safe behavior
  • Why safety is important
  • Hazard Analysis & Preparation
  • Your work environment
  • Body mechanics
  • Tools and equipment required to perform the task


  • Different ways to communicate
  • The importance of communication
  • The benefits of positive reinforcement
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