QA Analyst

INFORMATION SERVICES DEPARTMENT

Safety National is an alternative market insurance provider that offers a broad range of risk funding products through insurance agents and brokers. Founded in 1942, Safety National is the leading provider of excess workers’ compensation coverage to self-insured employers and groups nationwide, and has provided that type of coverage longer than any other company in the United States. The company continues to expand and adapt its product lines to better meet the needs of today’s employer. Safety National recently celebrated its third year of being named a “Best Place to Work” by Business Insurance magazine.

 

JOB SUMMARY:

Perform thorough inspection and methodical examination of all Commercial Automobile, General Liability, Excess and Primary Workers’ Compensation system changes released to the various testing environments for proper operation and freedom from defects.   This process will follow all prescribed Quality Assurance rules and testing guidelines. Reports directly to the Delivery manager of his team.

ESSENTIAL FUNCTIONS:

Thorough testing of assigned TargetProcess artifacts for scheduled and emergency system releases.

Participate in assigned projects, establishing Test Cases based on requirements and project meetings.

Accurately assess and “point” User Stories and Defects from a work effort standpoint.

Create, maintain, update and document comprehensive Test Cases using the formalized test case strategy. Use TargetProcess to analyze requirements to assist in testing process

Maintain comprehensive supporting documentation relating to the testing process. This includes rating worksheets, print screens, email correspondence and copies of the final testing results. Enters all supporting documentation related to the testing process into applicable TargetProcess tickets

Assists in the creation and publish or assist in the creation and publication of System Release Notes to advise users of system changes, updates and enhancements.

As assigned by the Delivery manager of his team, validate work of other QA Testers to insure that testing has covered all aspects of a particular issue and to provide a second opinion that an issue has been corrected in the system. Participates in training new QA personnel

Respond to user problems in the test and production environments

Handle tickets related to reported system bugs/problems in the IMS V2 system. Assist in the systematic process to correct bugs, following standard testing methods, ultimately delivering fixes to the end user.

ADDITIONAL RESPONSIBILITIES:

Develop in-depth Subject Matter Expert (SME) knowledge in areas assigned and share this knowledge with other QA members.

Create and maintain user/system documentation as assigned by Managers.

Assist in the assembly of Rating/Pricing Model testing materials and testing of the Rating/Pricing Models.

As necessary, works with other SNCC employees or outside contractors to find answers to issues impacting a system environment. Act as a liaison between the developers and the end users.

Maintain working knowledge of departmental functions with user areas being supported by IMS Excess, IMS Primary/Large Casualty and WINS; understands key business process flows in order to test from the user perspective.

Monitors all open IMS V2 issues via TargetProcess.

Participate in the creation and regular maintenance of unit workflow and systems documentation.   Assists in the implementation of new or changes to existing procedures.

Assist in the creation of SSRS Reports, queries and other related reports over various databases at the direction of manager.

 

QUALIFICATIONS:

Education/Experience (Must meet at least one of the following criteria)

A Bachelor’s degree or Associates Degree in I.T. related field

A minimum of 1 year of working experience in I.S. or related field

Possess one or more approved Certifications within job area

Good written, analytical, problem solving and verbal communication skills.

Familiar with Program Management Processes

Ability to set priorities, meet deadlines, and work independently

Ability to work in a fast-paced environment and handle multiple priorities

Ability to work in a team environment

Motivated, self-directed, results-oriented, and customer-focused

Detail oriented and possess a desire for quality

P & C Insurance experience a plus

Understanding of software development life cycles (agile, waterfall, iterative)

Must have tact and diplomacy in maintaining cooperative relationships

Knowledge of automated testing software (especially Selenium) very helpful

Knowledge of TargetProcess software desirable

Knowledge related to SSRS Reports, Query, SQL or other reporting tools is a plus

Understanding of the following techniques is helpful: UML (Unified Modeling Language), process flows, use cases, and Systems Development Life Cycle.

NOTE:

In order to meet the needs of the Corporation, employees may be assigned other duties in addition to, or in lieu of, those described above.

For consideration, please submit your resume along with a completed and signed employment application (found on the right hand side of this page).

If you have any issues submitting your information via this website, please email: SNCCrecruitment@safetynational.com.

 

Safety National will only accept resumes and applications from qualified applicants for particular job postings. Resumes and applications submitted that are not identified with a specific job posting will not be reviewed. Safety National reserves the right to unilaterally determine whether or not a particular applicant is qualified for any position with the Company.

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Outstanding Medical, Dental and Vision Coverage. Employee and Children covered at no cost, low cost for Spousal coverage.

Medical Deductible Reimbursement Plan

Life/AD&D Insurance, Short Term Disability and Long Term Disability provided at no cost to employee.

401k Savings and Profit-Sharing Plan

Pre-Tax Dependent Care Assistance Plan

Tuition Reimbursement

Paid Leave and Holidays

Alternate Work Schedules

Business Casual Dress Policy

 

EEO STATEMENT

Safety National is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status or membership in any other legally protected class. None of the questions in our application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job related information or protected characteristics.

 

 

Location: St. Louis
Date: September 20, 2017
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