Coordinator – PSA Premium Audit

POLICY SERVICES ADMINISTRATION DEPARTMENT

Safety National is an alternative market insurance provider that offers a broad range of risk funding products through insurance agents and brokers. Founded in 1942, Safety National is the leading provider of excess workers’ compensation coverage to self-insured employers and groups nationwide, and has provided that type of coverage longer than any other company in the United States. The company continues to expand and adapt its product lines to better meet the needs of today’s employer. Safety National recently celebrated its third year of being named a “Best Place to Work” by Business Insurance magazine.

 

JOB SUMMARY:

The Premium Audit Coordinator will work both collaboratively and independently to meet corporate objectives and goals related to the accurate and timely completion of primary premium audits.

 

ESSENTIAL FUNCTIONS:

At Safety National, we live by the following five core values: Relationships, Integrity, Teamwork, Balance, and Stability.  Our Core Values serve as the fundamental foundation of our corporate culture and drive our interactions, both internally and externally.  An essential function of all Safety National positions is to fully embrace and represent these core values in our daily work life and relationships.

Responsible for assigned large casualty policy audit lifecycle to include:

Carefully determines and makes decisions regarding selection of physical audit vendor for specified accounts, based on audit vendor grading as a result of past performance.

Facilitate WebX meeting / conversation with broker and insured contact (loss control manager) prior to expiration of policy to discuss audit process and expectations.

Ensure physical audit vendor has requested applicable audit documents from the insured, and has scheduled an on-site visit.

Facilitates and monitors communication between physical audit vendor and insured to ensure communication is timely and both parties are addressing the deliverables necessary to complete the audit.

Addresses any issues related to non-responsiveness or un-cooperative audits. Escalates to manager as necessary.

Manages the physical audit requests with the audit vendors and takes appropriate action on aging premium audits.

As audits are completed, downloads physical audit data from vendor websites and reviews documentation to ensure accurate classifications of exposures and manual rules are applied according to state and bureau rules, as well as SN filed rules.

Utilize NCCI, state bureau Basic Manual rules and Premium Audit Advisory Service (PAAS) to ensure proper insurance line of business audit rules are enforced and exposures are accurately classified.

Follow appropriate premium audit process to ensure accuracy of any AP/RP billed premium as a result of the physical audits.

Provides explanation to broker/insured regarding the basis of calculating the billed premium, and is able to articulate the fine details regarding the formulas and calculations used.

Handle disputed audits and addresses concerns after research and communications with Large Casualty audit manager, Large Casualty underwriter, and broker.

Process and bill final audits and revised final audits on all Primary WC, Large Deductible WC, Commercial Auto and General Liability audits IMS, WINS and Ascendent One.

ADDITIONAL RESPONSIBILITIES:

Manages relationships with underwriting, brokers, and insureds as well as the Premium Audit unit.

Recommends changes and identifies opportunities for improvement in the department workflows and procedures.

Produces monthly KPI reports and assists in the analysis of metrics.

Contributes to overall organizational results through special assignments; e.g. participate in quality peer review teams, prepare/conduct training sessions on special topics, etc.

Designated as the liaison for business system development; responsible for requirements gathering, facilitate by written and verbal means to clarify, expand upon, and reject development ideas, and functionality testing.

Abide by Safety National’s policies regarding the nondisclosure of corporate business information, the protection of confidential and copyrighted information, and all precautions regarding data security.

 

QUALIFICATIONS:

Bachelor degree in accounting, business or related field of study preferred.

Minimum 2 years premium audit experience in workers compensation, general liability and commercial auto.

Insurance designation highly desirable.

Must be a very detailed person with the ability to analyze and trouble shoot errors in calculations, and detailed algorithmic equations.

Exceptional proficiency in use of Microsoft Excel, Microsoft Word and related applications required.

Excellent Written and Oral Communication Skills required.

Demonstrated commitment to high levels of customer service

Strong Analytical/problem solving skills required

Must be able to set priorities, meet deadlines, and work independently

Must have the ability to work in a fast-paced environment and handle multiple priorities

Must be highly motivated, self-directed, results-oriented, and customer-focused

Must be able to work in a team environment and be open to change

Must have tact and diplomacy in maintaining cooperative relationships

 

NOTE:

In order to meet the needs of the Corporation, employees may be assigned other duties in addition to, or in lieu of, those described above.

For consideration, please submit your resume along with a completed and signed employment application (found on the right hand side of this page).

 

If you have any issues submitting your information via this website, please email: SNCCrecruitment@safetynational.com.

 

Safety National will only accept resumes and applications from qualified applicants for particular job postings. Resumes and applications submitted that are not identified with a specific job posting will not be reviewed.  Safety National reserves the right to unilaterally determine whether or not a particular applicant is qualified for any position with the Company.

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Outstanding Medical, Dental and Vision Coverage. Employee and Children covered at no cost, low cost for Spousal coverage.

Medical Deductible Reimbursement Plan

Life/AD&D Insurance, Short Term Disability and Long Term Disability provided at no cost to employee.

401k Savings and Profit-Sharing Plan

Pre-Tax Dependent Care Assistance Plan

Tuition Reimbursement

Paid Leave and Holidays

Alternate Work Schedules

Business Casual Dress Policy

 

EEO STATEMENT

Safety National is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law including race, creed, color, religion, sex, national origin, age, disability, sexual orientation, marital status or membership in any other legally protected class. None of the questions in our application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job related information or protected characteristics.

Location: St. Louis
Date: January 5, 2017
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